The Taxi Marshal scheme continues to be a success with over 100,000 customers having used the service since July.

The Taxi Marshals work on Victoria Street and Friar Gate ranks on Friday and Saturday evenings from 11.30pm until 4.30am providing advice and support for people from across the city.

Taxi Marshals have proven to be highly effective in reducing the number of illegal ‘pick ups’, controlling taxi queues, improving the safety of vulnerable persons and dealing with confrontational situations. Taxi Marshals can be identified as they wear a high visibility jacket.

Councillor Asaf Afzal, Cabinet Member for Cohesion and Integration and Taxi Marshal in the city, said:

This scheme is important for helping reduce the number of illegal ‘pick ups’ and to make sure people have safe travel in Derby. We want to prevent confrontations from happening and the Taxi Marshal scheme allows us to do just that. To reach such a landmark number of people who have used the scheme since July show how important it is to the people of Derby and outside of the city.

Other useful information

A Derby City licensed hackney carriage (taxi) does not have to undertake a journey outside the City of Derby boundary – see a map of Derby.

An out of town hackney carriage (taxi) cannot be hailed on the street or wait on Derby hackney ranks.

Only Derby City licensed hackney carriage (taxis) can wait on Derby City ranks. They cannot be used by private hire vehicles to drop off or pick up passengers.

Only Derby City licensed hackney carriage (taxis) can use bus lanes within the city.

Private hire vehicles and hackney carriage (taxi) vehicles are not required to carry child safety seats.

Hackney carriage (taxi) drivers are exempt from wearing seat belts however private hire drivers should wear seat belts unless they are carrying passengers.

Published: Monday 27th February