Worried about staying warm at home or how to afford ever increasing energy bills?

A brand new, free energy advice service has launched in Derby & Derbyshire today (Wednesday 27 March) to help local residents stay warm at home and afford their energy bills.

Warmer Derby & Derbyshire offers free, impartial advice on energy bills, energy efficiency and fuel debt via a free phone number (0800 677 1332). Home visits are also available to those who need more help.

Lots of help and advice was available at the event.
Lots of help and advice was available at the event.

The project is a partnership between Marches Energy Agency, a charity, and ten local authorities in the area, including Derby City Council and Derbyshire County Council. It is being funded by a grant from the Energy Industry Voluntary Redress Scheme.

In Derby, the Council’s Healthy Housing Hub will be taking the lead on supporting residents who contact the service.

The Healthy Housing Hub delivers a wide range of services to help eligible people live in a better home environment with improved health and well-being. From little things like fitting grab rails and helping switch energy suppliers to replacing boilers and electrics, the Hub helps residents feel comfortable, confident and safe by reducing the risk of accidents and housing-related poor health, whether that be physical, mental or general wellbeing.

Caroline Harmon, Project Manager at Marches Energy Agency, said:

“Almost 57,000 households in Derby & Derbyshire are living in fuel poverty, which means that they are struggling to keep their homes warm and pay their energy bills. Cold homes can affect people’s health and cause them to have to choose to either “heat or eat”. Warmer Derby & Derbyshire will help these householders to make their homes warmer and cheaper to heat by offering impartial advice on energy bills, fuel debt, energy efficiency and financial help.”