In February 2018, Derby City Council will welcome new colleagues to the Council House as Jobcentre Plus services relocate from offices at Forester House and Normanton Road.

As part of the Department for Work and Pension’s (DWP) plans to reduce property costs, a partnership arrangement has been made between the Jobcentre Plus and Derby City Council to co-locate services under one roof.

Over the past few months, construction works have been taking place behind the scenes to create a dedicated and accessible space for around 120 Jobcentre Plus employees who will be relocating to the Council House to enable them to support job seekers.

As well as being able to provide more services under one roof for Derby residents, the redevelopment works have also created an opportunity to review the space on the ground floor of the Council House and how existing services can be improved.

A fully accessible meeting room and reception area will be opened for use in coming weeks. Other improvements include:

  • new interview rooms for customers
  • enhanced security measures to ensure that visitors and employees feel safe when they work in and visit the building
  • improved self-service facilities such as new payment kiosks and self-service computers for residents who visit the Council House to access services
  • the new Riverside Library, opening summer 2018

Councillor Baggy Shanker, Cabinet Member for Finance and Governance commented:

“We’re looking forward to welcoming the Derby City Jobcentre to the Council House. This is a great opportunity for us to work more closely with our colleagues from Jobcentre Plus and provide more services in one, convenient city centre location.

This joined up approach to working means that we’re able to provide even better value for money for Derby tax payers.” 

Phil Higginson, Midland Shires Jobcentre Plus District Manager said:

“The move to the Council House will provide us with an excellent opportunity to work closer with our partners, while giving local people access to a range of key, local services under one roof. This one-stop-shop also provides value for money for taxpayers.

“Our plans for the move are well in hand and we are working with our staff and the local authority to ensure a smooth move.

“Customers, will receive exactly the same services as they do now and will be told about the change of premises nearer the time, before the move takes place.”

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