Derby City Council has announced that its energy company, RAM Energy, will no longer be supplying gas and electricity to its customers following the sale of Robin Hood Energy to British Gas.
RAM Energy is owned by Derby City Council and was in a partnership with Robin Hood Energy (RHE) to provide low cost energy to households in Derby and the Midlands.
The closure of RHE will see an end to this agreement and the 2,394 customers who are currently being supplied by RAM Energy will be able to transfer to British Gas.
British Gas has agreed to match or beat all customers existing prices and to get their consent to move to the company. No exit fees will be applied to those who choose to go elsewhere.
Councillor Roy Webb, Cabinet Member for Adults, Health and Housing, said:
“All our customers will be contacted directly to inform them of the sale and the choices they have for their future supply. I do want to reassure them that they will continue to have their energy needs met during this period of change. Our staff are here to answer any questions they may have. We remain committed to supporting our citizens who need help paying their fuel bills and I would urge anyone who has any questions or needs help to get in touch.”
Customers can find out more, about how this news will affect them, from a new ‘Frequently Asked Questions’ section at https://robinhoodenergy.co.uk/britishgas or by calling 0800 121 6699.