At trentbarton we know you trust us to get you where you’re going in a safe, comfortable
and hassle free manner. We take this responsibility incredibly seriously. We want to reassure you that the safety and well-being of customers and colleagues is our top priority and we have taken all necessary measures to aid in stopping wherever possible the spread of Coronavirus.

Unsurprisingly we have seen significant reductions in usage since the closure of schools,
shops, hospitality venues and leisure facilities. Public transport does however play a pivotal
role in facilitating keyworkers getting to and from their locations of work, including our
amazing NHS staff.

We are therefore making the following service changes to match our resource with current
levels of demand. This will ensure we protect our business, and the hundreds of team
members we employ, whilst providing vital services to maintain important travel links within our communities. We are obviously unable to continue to serve all locations but have taken time to review current journey levels to make sure we utilise the resources we have where it is needed most.

All tickets & fares, including validation periods, will remain unchanged with the exception of
the concessionary pass holders who are now able to use their bus pass before 9.30am,
allowing them to take advantage of the special supermarket opening times.

During this time we are allowing customers to freeze any pre-purchased products,
including any corresponding subscriptions. To do this we are asking customers to contact our customer services team by phone on 01773 712265, email at
talk@trentbarton.co.uk or by our social media channels (@trentbartonland).

We will continue to keep our website and social media feeds up to date for the very latest
information and changes.